Hi there,
I have been playing with my new Passport Wireless Pro, however I really struggle to use in on my mac wirelessly.
Connected via bluetooth or the app on iphone, there seem to be no problem at all. However when I want to access my storage on Mac, Huston we’ve got a problem!
I see the unit in “Finder - Location”, also it shows under “Finder - Locations - Network”. In the upper bar, it says immediately, No connection. When I click “Connect As…”, nothing happens.
When I try to upload some file, the message pops up: modifying it requires admins name and password. 
I really have not found on the internet yet, what’s going on. Could you please help me, as I really cannot use the hard drive at all. 
Thanks for any info/help.
make a right click on your passport drive > go to Get info.
Change the all the permissions at the bottom to read &write.
- if not able able to make changes then click on the Golden Padlock and enter computer password then make the changes.
- then try to transfer any file to the drive.
on the desktop screen is it showing any icon for your drive???
Try there …
Or connect the drive using USB cable and then change the permissions and see if it works.
No it does not. I do not get anything on the desktop when connected via wifi.
When I connect it with USB, then yes. Everything works fine. I do get the icon on the desktop and can change permissions. Even though, everything was on read&write, I have unlocked it, and tried with changed permissions, too but it does not make any change.
When on wifi, it still acts the same. I can see it in “Locations” but cannot do anything. It says “connection failed”. When clicking on “connect as…”, nothing happens either.
Try to do a 10 second reset on the drive using the power and WPS buttons: this reset won’t effect the data on the drive.(Do not use the dashboard reset method)
and after the reset set up the drive once again.
-
follow the links below to know how to reset the drive and set it up on wireless mode .
# How to restore (reset) a My Passport Wireless Pro
Thank you very much for your help. It seems to be working finally. 
Wishing you the best of luck!!!
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