The external drive had never fallen. It still uses the original cable and I have bought another, but it doesn’t connect to the laptop. The light is there, the humming sound is there, but no connection. Windows 7 says unknown device. Ubuntu doesn’t see it too. I downloaded UVCView.x86 and this is the what it says;
—===>Device Information<===—
ConnectionStatus: FailedEnumeration
Current Config Value: 0x00 → Device Bus Speed: Low
Device Address: 0x00
Open Pipes: 0
*!*ERROR: No open pipes!
===>Device Descriptor<===
*!*ERROR: bLength of 0 incorrect, should be 18
bLength: 0x00
bDescriptorType: 0x00
bcdUSB: 0x0000
bDeviceClass: 0x00
*!*ERROR: Device enumeration failure
I would like to know, if there is any way to recover the files in it and/or a way to format it.
Thanks!