I have uninstalled/reinstalled the software and it still doesn’t work. The diagnostic states that everything is working fine.
When I turn on my computer, the Passport lights up and the light runs continuous for several minutes (slowing my computer - so I know it’s doing something), yet there is no back up.
Since the Passport isn’t backing up automatically, how do I back up manually. I haven’t found any function that allows me to do this.
I have looked through the forum and have seen that several people have the same issue, but I don’t see any positive results.
How do I get my Passport to work? It worked 10 days ago.
I was finally able to back up my files to my passport by dragging and dropping. I have to search and open up my folders that have the files I had added or modified, then dropped them into the Passport folder.
A little inconvenient.
How do I get them to back up automatically?
Is there an easier way to back up manually so my Passport does most of the work - and so I don’t miss any files that need to be backed up?
I was finally able to back up my files to my passport by dragging and dropping. I have to search and open up my folders that have the files I had added or modified, then dropped them into the Passport folder.
What you did on this case was a manual backup without the WD Smartware and it will show on the backup software as aditionall files.
I am having the same issue. Like DavidMc, I have mine set on continuous so why would I need to set a frequency for backup? It doesn’t appear to even be possible to have both continuous and a frequency. Mine claims to be backing up, but it is missing many folders/files that are checked to be backed up.
