I own a WD My Passport Essential 320gb external Drive, it used to work fine , but now when I plug it in it, I cannot see the properties window unless I go to the computer/manage/storage/disk management , there is shown OK, it shows the amount of free - used space, but if I click it and try to explore the contents it says : access denied
So I tried to set the permissions to full control under my admin-user all of them but the special permissions box…
I know my files are in there because when I apply the permission rights it shows the sub directories with my pictures and other work files which are all my life !
Please could any body help me retrieve my data in there, I don’t know if its the WD Smartware or what the one giving me the H: is not accessible Access is Denied.
Your drive may have a corrupt partition. Can you error check or defragment it through Windows? Also, can the drive pass an Extended Test using the WD’s Windows-based diagnostics (WinDLG). You can get the diagnostics off the “Downloads” section of WD’s website.
I have no solutuion to offer. This happens on an ATA HDD of mine running under the Vista OS. I can read, but I can’t write to the HDD. However running under Win 7 I have no problems writing to that HDD…strange!
It kind of happened on accident when i explored another storage device but here it is.
In my computer window where the drive should be showing click on the folders tab. (the icon above)
This will open a side box of all the files in that window. From there you can explore the WD just like you were able to access it in its own window. I hope this helps. [edited for privacy] if you have any other questions PM me.
would be nice if someone could reply to this thread.