External Hard Drive will not delete files or folders

WD External and Portable SSD External SSD for Windows
1

I have a Western Digital External 500 GB Hard Drive. all the files on the HD are .AVI files.

What has been happening is.

  1. When I click on the folder that I want to delete it goes through the process as if it is going to remove and delete the folder but yet the folder just stays there.

  2. If i open the folder up and delete the individual files in the folder. it goes through the process of deleting. and it shows the files are gone. but if i close out of the window and go back into the folder the files are back.

  3. I have tried using malwarebytes to permantly delete the files, it does show that it is successfull in deleting the files but when i go back to the HD and open the folder the files are still there.

no matter what process of deletion that I have done so far the files and folders always come back. any ideas or recommendations would be greatly helpful.

2

There’s some sort of corruption on those files, you can use this  utility to delete the files.