So I purchased the WD My Passport Air for Mac about 8 months ago. I was able to install the drive just fine and backed up all of my photos, music, and some other important docs. I unmounted and remounted the disk to make sure everything saved, and all the files popped up just fine.
I typically save all other docs (resume, school stuff, etc.) on multiple flash drives and through dropbox, so I haven’t plugged my drive in since first uploading everything onto it. I was having some issues with my Mac and had to wipe a bunch of stuff off of the hard drive, including music and photos, but wasn’t worried about it since I had everything backed up on the Passport Air. Well, I went to plug it in and a message comes up that says that the disk isn’t readable.
I checked in the Disk Utility and it shows up, but all options are greyed out. It says the disk is un-mountable. I have the WD Disk Utility software installed on my Mac as well, ran the diagnostics and everything came back just fine…but it is still unreadable! I never installed any security on the disk (password, etc.) so I don’t think that is the issue. Any advice on how to get my music and photos back?? Those are the only things that I don’t have saved anywhere else Thanks!!