Hi, am new here.
So yesterday I connected my WD Passport ext HD to a macbook via a multi-usb hub (as the usb end of the WD Passport was a normal usb plug, not usb-c). The usb port on the multi-usb hub says usb 3.0.
So I accidentally pulled out the usb of my WD Passport without ejecting it with the proper procedure. When I tried plugging it back via the multi-usb hub to the macbook, the prompt comes up and says “the disk you attached is not readable by this computer.” I tried direct plugging into my iMac and I got the same prompt ![]()
What I’ve tried since:
• Restart the macbook and plugging the WD Passport via the multi-usb hub to the macbook, doesn’t work, same prompt appeared
• Restart iMac and direct plugged in the WD Passport, doesn’t work, same prompt appeared
• Installed WD Utility Drive and ran tests:
- Status of Drive, passed
- Quick Drive test, 1st rd passed, 2nd rd failed
- Complete Test Drive, failed within 1min scan
• Ran first aid on apple’s disk utility, no issues surfaced. But the HD’s name was the original name, not what I had labeled it
I tried softwares like iBoysoft scan, 1 hr into the scan and only 8%, but no files showed up. ![]()
Before bringing out my WD Passport, Ive had it plugged into my iMac all this time, using it without the WD Utility drive and had no issues.
How do I salvage this and get back my data?
Thank you in adv.