Develop apps store alike Google play for Android and apple apps, and give use a choice to install their own apps.
Here are some suggestions,
- most of your OS is Linux based, try to develop a uniform OS for all your current products,
- and uniform apps,
- develop a central apps store,
- in your products, just install some “essential apps”, give user options to install their own apps,
- let user involved
- open up some sources, let user to customize their own (of course, user’s responsibility)
I am WD product user for a long time from HD to NAS, I am happy with the hardware quality. Because of this believe in WD products, I purchased a WD TV SMP. I am very disappointed by the software support (or apps choices). The WDTV SMP came with a lot of installed APPS, but most are not useful to me, alike junk stuff. Unfortunately, a lot of my needs are not their (Dropbox, Skype, online TV clients for other countries etc). Currently, it’s very illogical. It doesn’t make any sense why some are included while some aren’t.
WD guys should wake up and get smart, try to develop apps store and give users option to install their own choice, OR you will loose out. Hope you get some fresh air from my suggestion. You can contact me for further thoughts too