After that, no amount of button pushing orbutton pushing combo has any effect. Holding power button for 20 seconds will then power the unit off, but that is all.
Hi @ksidnacs,
Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:
https://kb.sandisk.com/app/ask
Yes. They sent me an RMA number and return label. Thank you.