Clip Sport Plus won't tun on

I received a SanDisk Clip Sport Plus as a gift last Christmas so it should be still under 2 year warranty. It won’t turn on. Tried a factory reset and system restore. Neither works. Can I send it back and get a new one?
Tom Stosberg
Louisville, KY

Hi @tstosberg ,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:
https://kb.sandisk.com/app/ask