Can't open .pst file

Legacy SanDisk Products Extreme 500/510 External SSD
1

Hello,

I recently need to use my backup of outlook to be used in judgment …

So i try to export my pst file to my computer ps : In SandiskSecure acces the file is 750Mb, but when is on my desktop the file size is 0bytes …

When i try to open the file direct into Secure acces they told me ‘The Outlook file need to be open in Outlook’ That realy important for me to get the file usable …

Best regards

2

Hi @Matt123561,

Please contact the SD Technical Support team for best assistance and troubleshooting:
https://kb.sandisk.com/app/ask/

3

Hi,

I have the same issue and the support is unable to help.
Basically once it is saved in the SandiskSecure it cannot be open.

My .PST file cannot be open and it is a waste for me to buy a advance SSD as SandiskSecure extreme portable. It should be stated on the box of the product to avoid same issue for other user.

Poorly design with no other way around it is something that need to be improve and im a really disappointed user.

5

Hi,

After copying your .pst file from SecureAccess, if it shows as 0 bytes or you cannot open it, it was likely not exported correctly. Large Outlook .pst files cannot be directly copied outside of the vault using SecureAccess, which may result in corrupted or unreadable data. There are two methods you can try to resolve this problem.

First, try using Outlook to open the original.pst file straight from SecureAccess if you still have access to it, rather than transferring it outside. If the file itself is undamaged, this might fix the issue. You will require a PST recovery tool if the file is already corrupted. Emails, contacts, and attachments can be restored by scanning the damaged file, rebuilding it, and using dependable programs like BLR PST File Recovery Tool. Alternatively, a PST converter can export the content into formats like MBOX, EML, or Office 365 import if you wish to use your Outlook data on a different platform. When SecureAccess generates an unusable .pst copy, these tools are frequently the only means of recovering Outlook data.