can't access vault

I have files stored in my vault. How do I read them? I’ve tried opeing Sandisk secure access manager but nothing happens.

:smiley:   Hi JonnyC,

_ Dear member of SanDisk Community, welcome. _

Please, see links:

Luck, and then you tell us, what happened, please.

Regards, Alfred.                                                             (Google translated)


I understand that you cannot open the secure access software anymore but i would like to know why?

Do you get any error message?

can u open it but not the contact of the vault?

Can you please explain what u already tried with the software to see where we can help?

Hi, are you still interested in recovering your data or you got rid of your Vault and/or USB Stick?

I can help you save it if you are still interested in recovering your data.