I can't open files in my vault.

I can currently see all of the files in the vault in my SecureAccess but can’t open any of them. When I double click or right click to open, I get a message that says the files will be read only. I then get some flash of what looks like a timer (not sure, it is very fast) and nothing happens. Any help would be appreciated. 

Have you made changes on the settings reently? Make sure too that this is not on “Preserve Only” mode. 

Same problem with my Cruser Swith 8GB. Did you find a soluation?