Cannot update firmware

Ediepops1 · September 13, 2017, 12:34pm

I have a new My Passport Wireless Pro that will not download a firmware update. How do I rectify this?

Scandy · September 13, 2017, 3:26pm

Have you tried downloading the update to your computer and then updating from the file?

Ediepops1 · September 13, 2017, 3:45pm

I contacted support by phone & all is sorted after an hour. Thanks to Evi

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