when I try to download the smartware I get this error message
error occured while attempting to create the directory C:\Program Data\Microsoft Windows\Start Menu\Program Western Digital\WD Smartware
Does anyone know hot to fix this error
when I try to download the smartware I get this error message
error occured while attempting to create the directory C:\Program Data\Microsoft Windows\Start Menu\Program Western Digital\WD Smartware
Does anyone know hot to fix this error
Hello, try uninstalling any previous Smartware version you might have and then do a clean installation of the latest version. If the problem continues, try calling tech support directly.
Service & Support
http://support.wd.com/contact/index.asp?lang=en
Thank u for your suggestion. However, smartware is not installed so I cannot uninstall it.