Can I keep my data when I ask for a replacement My book studio II?

[tanghan]

My drive is power dead. Can’t connect at all

I asked for an Advance Replacement RMA.

My question is can I take off the disks in the case and try to backup the data before send the defect back? Would that void the warranty?

thanks

[Joe_S]

If you open it with out permission you void the warranty. Is it actually the drive or the power adapter?

[tanghan]

I think it’s the power / interface unit, but not sure. How do I got  the permission?

I really need the data.

[Joe_S]

A phone call would probably be best http://support.wdc.com/contact/index.asp?wdc_lang=en .