During some listening I noticed that the volume seems to a bit lowered to the volume on the track before. (I didn’t press any buttons)
If this happens, when I press the volume up button, the volume jumps some steps up! Not one step!
Then everything seems to be okay again.
Once I tried to press the volume down button in this situation, to lower the volume and it went louder! So I’m sure that the volume went down somehow during my listening but not indicated by the player and not with button presses. The battery charge level does not affect this since I experienced this with low battery and fully charged as well.
This happened a few times, but strangly with the same album.
Is this the place where I should report this issue?
For your album, can you check to see if your mp3 files are VBR or CBR…typically, I suspected that your VBR mp3 files are the one having this problem but check and see…if they are, then it’s normal…if they are not, then there is some issue with the firmware and we could address this to tech support or on forum at suggestions boxes to hope for firmware fix.
I would suspect a hardware issue; possibly the volume rocker is at / out of tolerance, or has a mold sprue or other physical deficiency that is causing it to always contact the switches in the Clip. I doubt it’s related to software, other than perhaps the debounce routine might be improved to accomodate such intermittent switch closures.
At any rate (no pun intended), I have not yet experienced this issue myself.
I played the album I first noticed and by the second track it lowered the volume. After this, the volume level is not as the volume control was. When I press the volume buttons It corrects to the volume that’s indicated.
So the output volume differs from the volume control position. This happens only at the track beginning with continous play! Dont happen if I switch to next track.
Maybe the player checks incorrectly at the track beginning what is the volume level it should play. If it checks it… I don’t know.
If it is a hardware problem, that will be a small problem to exchange the player because every service will say it has no problem.
I hope this is a fw problem, or something that can be repaired with fw.
The clip did it today 3 times. So… can I say it does it more frequently? (I’m not sure yet)
i got some stupid questions for ya : you run thru the whole format thing?
are songs loaded in msc and you got em all normalized?
does clip do this if your hold button is on?
im gambling this aint got -0- to do w/ firmware.
i tried to duplicate w/full album–couldnt
Yes I use MSC mode and all the files in a single album was ripped with the same level.
I never swich the hold button so I don’t know if if does anything. Please forget that I press the volume buttons because we already discussed it.
Yesterday I listened to a different album at home, player on the bed, I was reading, and it did again. Once. I couldn’t reproduce it again.
Okay, maybe this is an individual problem, as no one else experiencing this. But I have a bet for not everybody would hear if the volume level would drop 1 or 2 steps especially at the track beginning. I do, this is why I noticed this as a problem.
Anyway, ff it getting worst then I will try to take the player back.
Message Edited by Macilaci457 on 01-05-2008 08:35 AM
On the Clip, it often is recommended to reformat, if there is an unknown issue. Sometimes, it fixes matters (and is quick and easy enough to do). Likewise as to reinstalling firmware–sometimes, a bit can bite the dust …
I really suspect that this problem is a hardware issue. Heck, the Clip is an inexpensive device. From what I’ve read, battery quality is inconsistent across Clips, so why not volume rocker quality?
You can be right. My problem is that I bought it in a small shop, where nobody is a specialist and If I take is back and say it’s playing with lower volume 5 times of 50, they wont believe me. No any service will listen to it carefully for a longer period to see if I say the truth or not.
On the Clip, it often is recommended to reformat, if there is an unknown issue. Sometimes, it fixes matters (and is quick and easy enough to do). Likewise as to reinstalling firmware–sometimes, a bit can bite the dust …
Okay, I will format it. But I still don’t believe that if I wash my car, the engine would be changed.
Macilaci457 wrote:
You can be right. My problem is that I bought it in a small shop, where nobody is a specialist and If I take is back and say it’s playing with lower volume 5 times of 50, they wont believe me. No any service will listen to it carefully for a longer period to see if I say the truth or not.
They won’t exchange your Clip for another Clip, just because they can’t reproduce the problem? That’s amazingly poor customer service.
On the Clip, it often is recommended to reformat, if there is an unknown issue. Sometimes, it fixes matters (and is quick and easy enough to do). Likewise as to reinstalling firmware–sometimes, a bit can bite the dust …
Okay, I will format it. But I still don’t believe that if I wash my car, the engine would be changed.
Well, when you reformat the Clip, you ARE changing its engine, though you may just be replacing it with an identical engine installed in exactly the same way.
Your problem may not be the engine, though. It may be the gas pedal.
Message Edited by PromisedPlanet on 01-06-2008 09:41 AM
Message Edited by PromisedPlanet on 01-06-2008 09:42 AM
And I don’t know why should I, what has it to do with the volume…
From what I’ve read, battery quality is inconsistent across Clips, so why not volume rocker quality?