I want to buy a legitimate memory card that will work in my current phone and transfer to my next phone. I know what SDHC means, I know about Class 4-6-10, yet it’s been an awful, depressing experience. If someone from SanDisk is reading this, please get it to the desk of “Shuki Nir” Senior Vice President, Corporate Marketing, and General Manager, Retail; he ought to care how terrible the experience is.
My Samsung Galaxy S III identifies as SPH-L710. Your “SanDisk Product Compatibility” for Samsung Mobile Phones does not list this. I finally figured out it’s probably the “Samsung Galaxy S III [USA] (L710/R530/R530C/I535)” , there’s an “L710” in there. It’s not your fault that the USA mobile carriers make handset manufacturers make special versions for them (the “SPH” probably is Sprint’s prefix for its phones), but you need to match the actual product name "SPH-L710."
Clicking “Samsung Galaxy S III [USA] (L710/R530/R530C/I535)” gives me a set of five “SanDisk Recommends” microSD cards, and a random unsorted list of “Other compatible SanDisk products”. The pictures of the memory cards are uselessly blurry , I can’t tell if the symbols on the cards are Class 4 or Class 6 symbols.
There’s no indication of why you recommend some and not others. There’s no indication what the difference is between the black SDSDQL-032G-G35 and the red SDSDQUA-032G-A46A , they’re both SanDisk Ultra cards.
I clicked the card descriptions to learn more, and found the red one is potentially faster. Because the page http://www.sandisk.com/products/memory-cards/microsd/ opened the “SanDisk Product Compatibility” in a popup window, it has no back button, users have to know to press Alt+left-arrow to go back.
Now I go to Amazon to try and buy this card. Trying to buy “SanDisk 32 GB micro SD” card is a disaster:
1-24 of 39,273 results for Electronics : “SanDisk 32 GB micro SD card”
So instead I search for SDSDQUA-032G-A46A. Nobody sells that part number! They sell part numbers close to it, and some merchants claim they sell a newer version.
So I try searching for that exact part number on your own site… and you don’t have it! http://www.sandisk.com/products/memory-cards/microsd/ultra-class10-for-android/?capacity=32gb does list the “SDSDQUA-032G” without all the extra numbers. Do the extra numbers matter or not? Amazon vendors sell a dozen versions of this card part with -A46A, -032G, -A11A, etc. on the end. You need a prominent link on your site to a part number decoder.
Meanwhile while trying to figure out, I wind up at a page that lists half a dozen SanDisk lines beyond Ultra. Are Ultra Plus, Extreme, Extreme Plus, Extreme Ultra compatible with my current phone? To repeat, I want to insert this card in my next “super smart phone” and have a great experience on that as well.
You should seriously consider setting up a SanDisk store on Amazon fulfilled directly by Amazon (not a bunch of third-party shady vendors) that is a lot clearer about all the different kinds of cards. I’d pay $100 for a card if you can explain its features, why it’s better than other cards, reassure me that it’ll work in my current device, and make me feel that it’ll work even better in my next device than other cards.
I’ve ordered a “SDSDQUAN-032G-G4A [Newest Version]” despite not knowing what the extra ‘N’ or the 'G4A mean, “Ships from and sold by Amazon.com” for a mere $13. That’s an hour of my life I wish I could get back.