Recently bought a WD Scorpio Black 320GB Hard drive to replace one that is going out in a dell laptop. While trying to install the True Image WD Edition software, it states that it cannot detect a WD device. I have the hard drive connected via a USB-SATA cable. Windows can find the hard drive just fine and was able to even format it. Not sure what else to do with it.
Try using a different cable or an enclosure
the software might struggle seeing the drive with certain cables