Dears,
in the last period my super happy 30 years old story with only WD HD changed completly.
first problem
I have a WDBAR5000ABK USB 2.5" external HDD, after updating my pc to win10 I am not able to access anymore to this HD.
I can access to the drive for only few seconds, then I retrive the error “access denied” and the light of the external drive is costantly blinding.
I tried from the “disk manage” tool to see if it was a problem of letter association but no way, I tried to change security permissions but no way to access even to these, I tried to remove the device from device manager and reinstall it…no way again. It looks like an incompatibility beetwen the drive and win10.
On the other way when I connect the drive to a win7 (or previous versions) I have no problem at all.
Can you please help me?
second problem
I bought few months ago a WD30EFRX drive just for backup and really using it not really frequently.
Now if I try to copy files to it, after some time the writing speed goes to 0MB/sec and if I reboot the pc the HD is blocking the boot of the pc because not reconized from the bios anymore.
I tried to move the HD on other desktops and the problem happened in the exact same way.
What I have to do? Even because I lost the receipt of the order and so I cannot do the RMA.
thanks a lot for your support on this
