Given the release of the new 32GB micro SD from sandisk, I decided to replace my ageing 40GB hard disk player with a Sansa Clip+ with the card add-in. Before I purchased, I wanted to check that the device would be compatible with the card - that there were no limitations on the number of songs. So I emailed Sandisk tech support and was assured that there was no limit.
I bought my device and card (£140 in total) and after loading my device, it soon became apparent that not all the songs were available. I emailed tech support again, and it now appears that there is an 8000 song limit. This was not mentioned on the website, in the manual, or by the tech support agent when I SPECIFICALLY asked him this question before.
Is there any resolution to this? I am now outside the retailer’s returns window. Should Sandisk foot the bill?
Also, it takes almost 20 minutes to “refresh my media” after every time I recharge. This is not an acceptable level of quality for a consumer product.