Hi Hmunster2,
Dear member of SanDisk Community, welcome.
Friend, remember that, there are two softwares, one for Windows and one for Mac.
Use with a Mac requires other software download.
System Requirements SanDiskSecureAccess:
- Microsoft Windows® 8, Microsoft Windows® 7, Windows Vista®, Windows XP.
=> Mac OS® X 10.5+ (Intel Based Mac only).
=> Not Mavericks 10.9.4
And SanDisk SecureAccess Software you must install in the UFD.
The latest version of SanDiskSecureAccessV2, you can download (free) from here:
http://kb.sandisk.com/app/answers/detail/a_id/2399
http://kb.sandisk.com/app/answers/detail/a_id/2413
Friend, see if it helps: http://forums.sandisk.com/t5/All-SanDisk-USB-Flash-Drives/Cruzer-Force-USB-Flash-drive/m-p/331213#M9550
Luck, and then you tell us, what happened, please.
Regards, Alfred. (Google translated)