Hi Skybolt31,
Dear member of SanDisk Community, welcome.
Mmm… You can expand with more detail, please.
Meanwhile, see link: http://forums.sandisk.com/t5/SanDisk-SecureAccess-2-0/SecureAccess-2-0-error/m-p/335267#M434
Luck.
Regards, Alfred. (Google translated)