Yikes-

WD Software WD Software
1

I went to update the software for My Book Essential  to 1.5.018 and got a 1603 error code.  Tried several things, but it wouldn’t update.  So I tried to uninstall the old version and got a “fatal error” for my efforts.  What I have now is a wonderful external hard drive that is password protected and PC software that isn;t working. 

Classic example of me shooting myself in the foot.

And suggestions out there?  Or do I just to support and through myself on their mercy.

2

It looks like you will need to contact WD Tech support. You can do so either by phone or email.

To Contact WD for Technical Support:

http://support.wdc.com/contact/index.asp?lang=en