Worst product ever - My Book Essential

i bought it - hate it - do not like the way it awkwardly functions and the frequent crashes it causes -  or the poor WD support…  Does anyone else have similliar feelings?  If not - does anyone want to buy mine…?

Just take it back to the store, this is not a market place…

Is it the drive that crashes or the Smartware? I only used the Smartware once and uninstalled it. This is just a users forum.

Joe