Hi team - I have brought this product 4 years back. till yesterday it was working well. today when i tried to connect, it is not able to recognize the drive in my windows 10 laptop. i could see in my computer as ELEMENT 1042. i tired both USB 3.0 and USB 2.0. But it doesn’t work
Can you help me out to rectify it and recover my imp data. It is out of warranty also(just FYI)
Product description - WD Elements SE Portable
Model - WDBPCK0010BBK
Thanks