WD SmartWare 2.4.11. Retrieve backup

Hello,

I have installed WD SmartWare 2.4.11 on my computer and using My Passport Ultra as external target backup drive.

I have performed the first backup.

In a natural course of operations, I have created&deleted a few files, moved files and folders elsewhere, etc. and my aim is, if a fault happens on my computer’s hard disk, to be able to restore the files as they were before the fault.

Unfortunately what I have noticed is that, if I select “retrieve all files” tab on smartware, all the deleted and moved files are being copied as well.

If I select “retrieve some files”, I can see the deleted files/folders crossed-out or greyed out. This way I could select what files to retrieve (ie all the ones *not* greyed or crossed out) in order to restore the . But this is an endless process, as I should go through all the folders.

Is it any way to do that?

Thanks

Welcome to the WD Community.

At the moment there’s no option on the software to do that.

As a recommendation, add this to the ideas board.

Link to the ideas board:

http://community.wd.com/t5/Software-App-Ideas/idb-p/software_ideas

Hello ERmorel,

thanks for your reply. I have posted an idea following your link.

With the latest smartdrive release, what is the purpose of keeping all the files (deleted/moved) in the backup? When it comes to retrieve (restore) them all in the original position back on the computer where the backup was taken, this is causing so many unecessary files and folders to put back where they shouldn’t.

Regards

John