WD Passport - wrong power adapter used

WD External and Portable SSD Portable SSD
1

Good afternoon,

I have a WD hard drive that had a wrong power adapter connected, which caused a short circuit in the SATA to USB PCB

the hard drive itself is still turning, but is showing up as not intialized in Disk Manager.

pics of the burned PCB:

http://loxsvc.netau.net/wd/

the data itself does need to be recovered in one way or another, since the end user used it as storage, rather then an actual backup

The hard drive i a WD Mybook Essentials USB3.0

PN: WDBACW0010HBK-01

the hard drive itself is a WD smartware product, but neither the smartware software or the password protection was used.

hence i thought with abit of luck i could just read the data if i connect it to a PC, unfortunatly the drive came up as not initialized

any tips or guidelines any of you could forward me too?

thank you for your time,

Signed, Sven

2

Hello, you might still be able to use a data recovery program like recuva or test disk, but if that doesn’t help, you might need the help of a professional data recovery company. Check the links below for more info.

http://www.piriform.com/recuva

http://www.cgsecurity.org/wiki/TestDisk

http://support.wdc.com/recovery/index.asp?wdc_lang=en