When I plug my WS Passport to my window xp sp3 for the first time I saw some folders e.g. fc3f6b205a4bdab448d962f64b I deleted a couple of them. Then after I unplug the drive and replug the PC couldn’t recognise map the drive any more even though the USB is found. I plug it into my Mac and again it couldn’t see any drive. After several attempts I finally could see the drive mapped on my PC as J: The folders are still there but they are empty. All the files are gone. Right hand click on properties still show 300G free. I tried dozens of data recovery tool but none works. Paragone Partition Manager shows Total size 0. Pls help. 1. Western Digital Data Lifeguard - can see logical drive but not the physical drive so I couldn’t run the test 2. DDR Professional - cannot do raw search “End Sector should be greater than start sector” probably because Start & End sector are showing zeros. 3. Recover data for NTFS not work. - Disk Size : 0 - Cannot select partition 4. Stellar Phoenix Professional - Not work - not search anything. 0 bad sector. 5. Minitool Data Recovery - When press recover - “Please insert a disc, and then click fresh list button” 6. TestDisk and photorec cannot see the drive. Pls help as all my photos are in there!!!
G there are so many ppl here with WD Passport corruption problem. What have I gotten into ? I am getting worried about my precious photos which could be lost for ever!!! It is the first time I have problem with hard disk drive. I don’t want to buy WD again.
i have the same problem, but my case is worse because i live outside us, i dont known if i can send my passport se back for warranty… did you tryed to contact wd customer service?
decazon…
you can replace it, as long as tghe drive still in warranty…
check the address here
http://support.wdc.com/warranty/rmaaddress.asp?custtype=end&lang=en
How about take a try Data Recovery for Windows ( http://www.datarescuetools.com/data-recovery.html ), Take the trial version first, it’s free. Use the function “Raw Recovery” and See?
Remember – Do NOT try & write anything back untill you retrieve your folder files safely!
Maybe the folders you deleted were system files needed to show contents of folders.
Joe
