i have struggled with this external HD for quite sometime now. i thought the trouble was over when i finally got it reformated to mac.
but it seems that did not solve the problem.
it seems to have a mind of it’s own.
some days it mounts, some days it doesn’t. WHY?
the HD light stays on when my mac is on, the HD light goes off when the mac goes off… which is normal but it’s not mounting (not being recognized by mac).
Did you try different USB ports or cables? It could be a power issue also try moving the plug to a different receptacle. I don’t know about Macs so can’t help you much more.