WD My Passport 2TB Red Won't Store More Than 800Gb

WD External and Portable SSD Portable SSD
1

I bought this drive to record shows from OTA broadcast. It would look like it is recording, but when it came time to edit out the commercial on the PC there would be nothing there or I would get an error and the computer would want to format the drive.
I decided to use another my passport drive to record the shows then copy them to the 2TB drive, but when I got to 800Gb use I get a message there is not enough room for more data. What is the problem? I had to use FAT32 to get it to work with the dvr and the pc.
How do I correct this?

2

Check whether all the space have been allocated properly. Do this by pressing Win+X and choose Disk Management. Once it is opened, find your hard disk in the lower allocation chart and check whether all the space is allocated or only 800Gb is allocated. If only 800Gb is allocated, take a backup and delete the volume and try to reallocate it.

3

The space is allocated for almost 2 tb.

4

Try clearing the partition and try to reallocate it.

  1. In the Start menu, type cmd , and then click the entry for the cmd program.
  2. At the command prompt, enter diskpart (you might have to approve this operation as an Administrator). The prompt line should now display “DISKPART”.
  3. Enter list disk .
  4. Enter select disk X , where X is the number of your selected disk.
  5. Enter clean .
  6. Enter create partition primary .
  7. Enter select partition 1 .
  8. Enter active .
  9. Enter format fs=fat32 .
  10. Enter assign .
  11. Enter exit .

For your reference:In Windows, how do I format a flash drive as FAT32?

5

I was able to get it to work by using a program that allowed me to convert it to NTFS without losing any data.
PROBLEM SOLVED
Thank you for posting.