WD external wont work

I have a passport external drive.  I tried to use it on my new cpu running win 10.  Nothing happens, any ideas please.  I almost forgot, I was using it on win 7 and it worked ok

Welcome to the WD Community.

Some of the user were able to get the passport to work on Win 10. As a recommendation, make sure that the USB drivers are being properly updated. 

Also note that WD has not confirmed that all the portable units are supported on Win 10