March 27, 2021 we just bought a WD Elements with the part# above. I happened to be diagnosed with 3 types of malignant cancer since and just started to use this 12 T hard drive yesterday. It constantly blinks open and we have to close all the time while trying to edit footage. Can you help, please??
Please email me at rennreed@gmail.com as I’m not always on my desktop.
Thank you,
Renn Reed
Hi @rennreed,
I request you to test the drive health status through Western Digital Dashboard.
Title: Testing a drive for problems using The Western Digital Dashboard
Link: https://wddashboarddownloads.wdc.com/wdDashboard/DashboardSetup.exe
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