WD Drive crashes finder on Macbook, works on windows

I’ve run into this… weird issue of sorts. The drive won’t mount at all on mac, but will on windows. However, if i go through NTFS and mount it on there on mac, it’ll mount but… it’ll crash finder completely. It DOES show up in disk utility.
I formatted it to FAT32 iirc, so i could use it both on Mac and Windows; but on Windows it works A-Okay whereas on Mac it just crashes everything.
I’ve tried a new wire.
I need the information on the drive and my windows memory is too low to hold the 25gb file i need, and my mac can’t take it for whatever reason which I can’t figure out. Is this a known issue? Is there anyway to fix this without erasing the drive? On windows it doesn’t let me compress the folder I need into a ZIP, but if i have to I’ll just copy/paste the folder on a paid cloud service. I just don’t want to fork out more money. Anyone know of a fix?

I’m not exactly sure which WD my passport i have, but it IS a portable 2tb one that I got from target… I know that doesn’t narrow it down much. My mac is a macbook air. 2017, 13-inch, 8gb memory and 128 gb storage… thanks to anyone who can help.

Hi,

You can reformat the drive in exFAT to avoid FAT32 limitations. You could refer to the following link: FAT32 File System and Partition Size Limits for Windows & macOS