I updated WD Discover. In order to do so I had to delete several files. Now WD Backup does not remember my backup configuration and history. Which files should I restore from my recycle bin?
Hi HolyHarp,
Maybe you should try contacting WD’s Technical Support about this.
To Contact WD for Technical Support
The link below will allow you to call support.
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I submitted a case. It had to be escalated to get an answer that looks like it will work. The WD support team replied as below:
The WD Backup configuration files are located at:
C:\Users\_username_\AppData\Roaming\Western Digital\WD Backup If the files are still there and the WD Backup cannot see the previous version, it could be that the config files are corrupted and a new back up plan need to be created
That folder was empty. I found it in the Recycle Bin and have restored it. I can now Backup my files to My Passport. It works.
