Usb stick was 128gb but now is 114gb

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1

I have a SanDisk Ultra 3.0 128GB flash drive
When I formatted it and deleted the volumes I created, now the flash drive only has 114GB.
I don’t know if this is a forum topic but I would appreciate your help

2

Hi @Kosiarz5650

Have you checked our knowledge base articles?
(Get Support for Your SSDs and Flash Products | SanDisk)

Try this one.

Have you opened a Support Case?
If not, contact SanDisk Technical Support for assistance.
(Contact Support | SanDisk)

3

Why did you format it? Was it used? The factory format is exFAT, what format did you use?

To remove files/folders from a new drive that you don’t want the Windows’ File Explorer’s Delete key works.

4

First, open Disk Management and check if there’s any unallocated space on the drive. If you find some, right-click the drive and create a new partition to use the full space. If that doesn’t help, try reformatting the drive by right-clicking it in Disk Management, choosing Format, and selecting exFAT as the file system.

1 Like
5

Thanks @johnjacobb40 for sharing the solution. It works.

6

I have the same problem. It had 119 GB when i bought it, wich is normal for a 128 GB advertised one. But! After i put on it an windows 11 install through media creation tool i’ve never been able to recover those 119 GB ever again. I only got 114 GB and since and doesn’t change no matter what i do to it. So, my story it’s a bit different from the usual one that i see on this forums because initially it had 119 GB but after that moment never again, so what is going on?

7

I agree to check if there’s any unallocated space on the USB drive.
Unallocated space is “invisible” to the Windows system, meaning you cannot save files, install programs within that space until it is allocated. Besides, it does not count towards the usable storage space in “This PC” or File Explorer.
If you cannot see the full space after creating a new partition on the USB drive, try the following solutions:

  1. Update driver for the USB flash drive – Outdated drivers can sometimes prevent your PC from recognizing the drive space.

  2. Update the drive’s firmware – This will help improve stability for the USB drive, fix bugs, and help restore lost capacity.

  3. Run CHKDSK command – This built-in utility in Windows scans for bad sectors and file system errors and repairs them if any. When the repair process is completed, you will see the correct full capacity.

(Read also: Fixed! (External)Hard Drive Shows Wrong Capacity on Windows )