Unlock passport

Dear friends,

I dint face any issues since one year when I connect to my pc … suddenly I am facing strange issue with my Passport 500gb. when I connected to my friend’s laptop it’s asking me to enter password to unlock it … but I never setup password to my passport device … and even my friend’s laptop has no profiles … it didn’t show any hints for the passport

 I don’t know how to solve this issue … please help me to come out from this issue…

I really appreacite your help

BR,

Srini

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en