I just got my My Passport Ultra drive. I reformatted it for my mac, downloaded the WD smartware for mac, but the homepage of smartware is not letting me back up the drive. it shows my computer and my contents, but does not have any other options for backing it up. here’s a screenshot. Am i missing some software or something? Thanks.
Hello zgoldbe, currently the My Passport Ultra does not support Smartware on Mac’s. I recomment for you to do a Time Machine backup. Check the link below for more information.
