Transfer to a new computer

WD External and Portable SSD External SSD for Windows
1

Having changed my computer I would now like to use my My Passport Ultra as a backup device for the new PC. The old and new PCs are both Dell laptops running Windows 10, the old one is 32bit and the new one 64bit.

My Passport installed immediately on the new PC and created Configuration and Data files under my user name. I turned automatic backup off since I don’t keep the device connected all the time, and tried to start a first manual backup but ‘Backup is disabled’ appears above the Backup now button.

Do I have to remove the old backup files before using the device with the new PC? I’ve transferred the data to the new PC by other means and don’t need to copy from My Passport. If so, what’s the recommended approach to deletion please?

2

Hello,

What backup software are you using?

3

Hi, thanks for getting back to me. I’m going from the Windows Settings button >
Update & security > Backup > More options > Backup.

4

Tried it again and this time it’s worked. The only thing I knowingly did differently was to leave the automatic backup option checked, then proceeded with a manual backup.