This is an old issue, but it has come up again. I have searched the web and found that others have had this issue, but I have tried all the fixes and still have the issue: namely, if My Book Essential (USB 2.0) is attached to my system (Win 7 Pro 64 bit Intel Core 2 Duo E8400 3Ghz 4GB RAM, yes its old) the system hangs just before the Windows splash screen appears (i.e. in black). If I remove the USB connection to the drive, the system boots fine. I have reformated the My Book (NTFS) and do not have the virtual CD on it any longer. Windows reports the drive as 1.81 TB.
This is not a huge issue since I am replacing my current computer soon, but I was wondering if there will be issues with the new system (yet TBD, but will have a 6th or 7th gen CPU, 12GB RAM and an M2 SSD, with USB 3.0). Have any of you guys heard of this issue before? BTW, I also have a WD Elements USB drive that does NOT cause this issue. Thanx.
Hello, MrC1946,
Well, you must change the boot order in bios to the CD- ROM drive or any thing else rather then Removal drive.
You may refer to the useful link.
https://support.wdc.com/knowledgebase/answer.aspx?ID=15102
if you still face the same issue, then you should try
contacting WD’s Technical Support about this.
To Contact WD for
Technical Support
