When I first loaded files onto my player, I did not realize that I needed to have ID3 tags for the files. Now I have several albums that appear unorganized under unknown album when I access them through the player, but they do not appear in finder when I try to locate them (either under the music file, or elsewhere). They will not appear in a search either. How can I find them to properly tag them?
Hi @rhodiaproduct,
Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:
https://kb.sandisk.com/app/ask
