Smartware issue

Hey everyone, I have a problem.

I have a wd my book essential 1TD external hd, I’ve had it for almost a year and I just did the latest update. When I start up the wd software to run a back up nothing comes up, on the home tab it says I just have system files and my hd only has additional files. On the backup tab it says I dont have anything in either my laptop or my wd hd so I cant run a backup. Before the update, on the home tab it listed all of my picture, video, and document files but in the backup it didn’t have the picture tab, which is where most of my data is so I would manually add the folders to the hard drive.

Is there a way to fix this? Because this is going to be really annoying having to manually copy and paste everything over to backup my files.

thanks in advance.