SmartWare 2.4.12: File backup backs up entire user dir

WD Software WD Software
1

Smartware 2.4.12 does not allow individual directories to be specified for backup, in File Backup. As a result, all the files and directories under C:\Users\XYZ are getting backed up to My Passport drive. The previous version used to allow specifying specific directories for backup. (The OS is Windows 10.)

Is there some way to fix this so that only specific folders can be backed up, like it used to in the previous version? OR Is it possible to downgrade to the previous version?

Thanks,

Tushar.

2

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en

Support by Country
http://support.wdc.com/country/index.asp