Showing error and my all family pictures are encrypted in vault

:smiley:   Hi Drviralshah,

Dear member of SanDisk Community, welcome.

- Please, try the Cruzer in another PC, and see what happens.

- If still bad, then go back to your PC.

_i have createdd backup on my PC of vault…]

Well, then you can recover:

1-   Delete “SanDiskSecureAccessV2_win” old.

2-   Download SanDiskSecureAccessV2_win, and copied to the Cruzer , open, same password, and ready.

3-   The latest version of SanDiskSecureAccessV2 (app portable, free), you can download from here:
                                                                                                 

                                                                                                   http://kb.sandisk.com/app/answers/detail/a_id/2399
                                                                                                   http://kb.sandisk.com/app/answers/detail/a_id/2413

Take a look at:

http://forums.sandisk.com/t5/SanDisk-SecureAccess-2-0/Files-and-folder-missing-yet-the-files-still-in-the-vault/td-p/333205

Luck, and then you tell us, what happened, please.

Regards, Alfred.                                                             (Google translated)