Sansa Fuze not setting option

I was going through my sansa fuze and relized that the setting option on the home screen was not there. I have tried resetting it by holding the power button up for 15 seconds and it still comes out the same, i dont think it is resseting anything. Is there any possible fix for this?

I think stores have a “Demo Mode” that keeps customers from messing up the settings. Try reloading the firmware manually, the All Regions link from the thread near the top of the page.

This worked. Once the upgrade was done, I had the setting icon back on my home screen. Thanks for the help