None of these is what I am looking for to ask my question (which I will make a separate post). I used to be able to get in touch with the directly about 7 months ago for help with the problem I have with my PAASSPORT. Does anyone know what happened or how to get there ?
Yes, the page have been updated and I am now able to create a new CASE when I was not able to before my posting here even thought I was following the steps to it. So it looks like someone from WD have fixed this problem pretty fast.
Hi Awopero - thanks for the link to the steps. I did do as the link indicated before without joy until my posting here. So I guess someone from WD saw my post here and fixed the problem. Thanks for your help. Cheers !