Password hint in PrivateAccess for mac?

WD External and Portable SSD External SSD for macOS
1

Hi all -

I have been using Secure Access for Mac but now I had to replace it with Private Access and forgot my password. This Private access doesn’t have a Password hint section which Secure Access had it in the past. What should I do? I need to see my password hint.

Thanks,
Yalcin

2

Hi @yalcin,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask