Passport questions

Why won’t SmartWare let me back-up entire disk (excluded system files).  Also, if I switch to File backup, Windows directory is omitted.  From what I see, free version of SmartWare won’t perform a full backup of my computer.  Am I missing something?

Hi NotSurprised, Smartware is designed to only backup your files (Pictures, Music, Docs, etc), but not your system or program files.