Hi,
I have a client that has several Western Digital Passport External Drives 2tb & 4tb and when they are plugged into a usb 3 port Windows 10 Pro x64 they aren’t being recognized. The WD MyBook and several flash drives are being recognized with different drive letters. I think the problem is that they are trying to grab the same drive letter and not automatically using a different drive letter thats not in use. Mainly because the drives are being seen in Disk Management, I change the drive letter and then they show.
So the problem is the WD Passport won’t grab a static drive letter that isn’t being used. I also tried a drive letter like Z and still doesn’t work each time being plugged in until the drive letter is changed in Disk Management.
Any idea how to fix this?
thanks