awmr1
1
OK, so I sent in my failed My Book to WD for a warranty replacement.
So they sent me a replacement - i plugged it in , connected via firewire . . . and nothing.
The white light lights up on the front - but it never mounts.
Am I doing something wrong?
Any help would be appreciated.
OK - update - it works via USB . . .I wonder why not firewire?
a. Try a different Firewire port or on a different computer.
b. Try a different Firewire cable.
c. Update the WD external drive Firmware. please follow this link for firmware downloading
http://support.wdc.com/product/download.asp?level1=1&lang=en
If after you have tried all of the suggestions, You would need to contact WD tech support for further help.
Hope this would help.
1 Like
awmr1
3
thank you - it was the cable